10 Mimosa St, Hermanus, 7200
Mon – Fri: 8am – 5pm
10 Mimosa St, Hermanus, 7200
Mon – Fri: 8am – 5pm
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  • Refund and Returns Policy – Electra Max

    RETURN AND REFUNDS POLICY

    The provision of goods and services by Electra Max (PTY) LTD is subject to availability. In cases of unavailability, Electra Max (PTY) LTD will refund the client in full within 30 days. Cancellation of orders by the client will attract a 5% administration fee. Our products carry a manufacturer’s warranty provided that the unit is installed by an installation company authorised by Electra Max (PTY) LTD the unit is serviced as per the warranty card guidelines; the customer registers their product on the manufacturer’s website. All other warranties are as stipulated on the Electra Max (PTY) LTD website.

    • The cost of collection by Electra Max (PTY) LTD courier payable by the client
    • The cost of courier to send the item from the premises of Electra Max (PTY) LTD to the manufacturer payable by the client

    SECTION 1(c) – WARRANTY

    Electra Max (PTY) LTD (PTY) LTD online shop carry a manufacturer’s warranty: we honour the product manufacturer warranty and where possible the manufacturer’s warranty can be downloaded direct from the product item page.

    Manufacturer’s warranty as stipulated by the official South African distributor, unless otherwise stated. Products under warranty are sent to the relevant supplier or manufacturer for repair or replacement. Such manufacturer guarantee is restricted to the costs of repair or replacement of faulty goods or refund of the purchase price at the sole discretion of HP Shop and its suppliers after investigation and/or testing of goods.